Academic Computing & Media Services is led by our director Jeff Henry.
Supports all 10 ACMS Units by providing human resource, financial, space, purchasing, travel and payroll services. Provides executive support to the Director and guidance and assistance to the Assistant Directors on business matters pertaining to their functional areas of responsibility. The Marketing & Communications team within the Business Office is responsible for publicizing ACMS's many services and alerting the campus to news of interest to education, especially in the field of educational technology. The Marketing & Communications team also provides assistance to ACMS staff in creating consistently excellent communications in a variety of media.
Audiovisual Design & Engineering provides turnkey solutions for your audiovisual needs. Services include audiovisual system design, needs assessment, infrastructure design, commissioning and project and construction management. We also provide installation services such as electrical and network configuration, quality assurance testing, and user training.
For instructional technology classroom and lecture hall support including help with media stations, projectors, and document cameras ACMS is available for immediate technical support by calling our classroom support line at 534-5784 (x4‑5784).
Computer Room and Lab Operations is responsible for the ACMS computer room and labs, security, backups, inventory, and equipment installation. The Operations group audits ACMS’s 104 computer labs daily and provides supplies and maintenance for peripherals.
Computing Infrastructure supports a wide range of resources for ACMS and the UC San Diego campus, including instructional IT infrastructure in the following areas:
Phone: (858) 534-4060
Hardware Technical Services provides computer repair and upgrades, network design, installation, and troubleshooting for ACMS. Desktop Support provides recharge on-site software installation and system administration services.
The ACMS Help Desk provides primary support for student email, network and ACMS application login support. It is home to the Residential Networking group (ResNet), the team that assists students in residential housing with network registration and connection issues. UC San Diego students can also obtain virus removal help and wireless troubleshooting help at the Help Desk located in AP&M 1313.
Instructional Technology Support offers the UC San Diego community in-depth group and individual training for a variety of online classroom services (including Ted, Turnitin, course podcasting, and student response systems). ITS staff are also responsible for consulting with faculty on new instructional technology tools and providing best practices for their effective use.
Instructional User Services provides ACMS instructional services and support. These include:
Media Event Support provides an array of fee-based audio-visual support services including video production and editing, sound reinforcement for special events, and AV equipment rental to individuals with an index/recharge number.
The Media Teaching Lab is dedicated to providing outstanding facilities, equipment, and technical assistance to UC San Diego undergraduate students enrolled in official media production classes, and graduate students using media in their research. The Media Teaching Lab's aim is to facilitate students in making the highest quality videos and films, with excellent sound, editing, and cinematography.