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Frequently Asked Questions

How do I add a buddy?

The method for adding a buddy will vary from chat client to chat client. Please click on the appropriate link for instructions.

Windows: Psi, Pidgin | Mac: Psi, Adium

What is my username and password?

Usernames for students, faculty, and staff should be the first part of your UCSD email account (i.e. for chat.ucsd.edu, you would use the username portion of username@ucsd.edu). Students can look up their usernames with the ACS Account Lookup Tool. You can reset your password if you do not remember it. Faculty and staff can reset their passwords with the AD Password Change Tool. If you do not know your UCSD email address, talk to your department network administrator or change your password in person at the the ACS HelpDesk (photo ID required). The HelpDesk can be found at AP&M Room 1313 and is open M-F, 8am-4:30pm.

Does chat.ucsd.edu log my chat sessions?

chat.ucsd.edu does not log chat sessions. The only information stored on server is your username and password at the time of login and logout. However, most chat clients have logging functionality and thus it is best to assume that your chat conversations are being logged by the person you are speaking with.

What happens to my account after I graduate? (Students)

Your chat.ucsd.edu account will remain active for 90 days after you graduate. It is recommended that you switch to an alternative Jabber based service such as Google Talk during this grace period. After the 90 day grace period, your account will no longer be active.

What happens to my account if I am no longer employed with UCSD? (Faculty/Staff)

Faculty and staff are eligible for chat.ucsd.edu accounts as long as they maintain employment status.