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Things To Do Before Your Accounts Close

If you plan to graduate, take a leave, or withdraw from the university, please take the following steps beforehand to preserve your valued computer files and to minimize the risk of missing e-mail sent to you:

  1. Arrange for a new e-mail account through an off-campus ISP, an employer, or a new educational institution.

    If your status changes from student to UCSD staff or alumni you will need to obtain a new e-mail account on a system other than an ACMS student system.

    If you become UCSD staff, check with your department to see if they will be providing you with e-mail service. If not, you can obtain a free UCSD E-mail Address.

  2. Redirect mail addressed to <username>@ucsd.edu to your new account. See ACT's mailbox change utility for details.

    When you leave the University, ACT will continue to forward e-mail sent to the @ucsd.edu address for up to one year. However, be aware that after a year that @ucsd.edu address may then be assigned to a future student so be sure to change any outside references to it as indicated in step (5).

    If you become UCSD staff, ACT will retain your @ucsd.edu mail address record beyond the one-year mark, assuming that you provided your Social Security Number to the University as a student. Note, you still need to obtain a new account on a non-student mail server as indicated in step (1).

  3. Move copies of your important computer files to portable media (flash drive) or your home computer. See our online tool, WebDAV.

  4. Ask ACMS to delete your account from student/instructional systems. To do this login to your account BEFORE IT CLOSES and send a message to acs-consult@ucsd.edu requesting that your account be deleted. Here's why:

    Since ACMS typically suspends accounts for two quarters before actually deleting them, there's the potential problem that mail messages may accumulate on the suspended account. That's a bad situation in two ways. First, you will not be able to access the messages, and second the sender assumes you received them. Part of the solution is to arrange for e-mail service on another host and redirect your username@ucsd.edu address to the new destination (as described above). However, that is not a complete solution. If for example your ACMS student e-mail account was on sdcc13 and someone sent mail directly to sdcc13 using an address of the form username@SDCC13.ucsd.edu, the message would still end up stranded on your suspended account on sdcc13. Unfortunately ".forward" files do not function on suspended accounts. So the best solution in this case would be to have the account deleted from sdcc13. That way messages would not become stranded; anyone who sent directly to sdcc13 would receive returned mail and they would know that you did not receive the message.

    In the e-mail to acs-consult@ucsd.edu you can simply say, "I have graduated. Please delete my student e-mail account, jsmith@sdcc13."

    IMPORTANT: SEND THE REQUEST FROM YOUR UCSD ACCOUNT

     so ACMS can be sure the message is from the actual owner of the account. Exception, if your campus name@ucsd.edu address is directed to an off-campus address, it will suffice to send the request from that off-campus address.

  5. Change outside references that use your current UCSD account email address.

    Since your email address will be assigned to a future student, any outside applications, such as TurnItIn, zimride, Facebook, etc., that allow the owner of the email address to reset the password could one day be taken over by someone else, revealing personal information. You should update the address used, especially on your TurnItIn account, to your new email address to ensure the privacy of your work.

    Likewise, if you used your UCSD email address on bank accounts or social network accounts, change your address there as well.