ACMS personal and course accounts may be suspended or closed for various reasons. The most common are listed below.
UCSD students are eligible to use ACMS accounts, labs, and printing services only during quarters for which they are enrolled in classes and have paid student fees. ACMS uses data obtained regularly from the Registrar to determine whether student accounts should remain open.
Course-specific accounts are closed and removed from ACMS systems immediately after the end of each quarter. E-mail accounts for students who do not pre-register for the following quarter are usually closed within two weeks of the end of each quarter.
Accounts will be suspended if a student takes a leave of absence from the University for a period of time. If your account is suspended due to non-enrollment, once you have enrolled for courses, your account should be working again by the following Monday.
Students participating in the Education Abroad Program (EAP) are considered enrolled in University of California courses, and thus their accounts remain active. In contrast, Opportunities Abroad Program (OAP) participants, may not necessarily be doing classwork for UC credit, so their accounts are normally suspended as though they were taking a leave of absence, as discussed above. Once an OAP student returns to UCSD and registers for classes as usual, his/her account will become active once again.
Beginning Spring quarter 2001 ACMS instituted a program to automatically extend the closing date of accounts belonging to students who applied to graduate. Students who have applied to graduate are sent an e-mail notice with details about the extension which is for approximately 60 days.
Accounts which are found to have crackable passwords or which appear to have been compromised are suspended to protect files and privacy.
Each user's account has a limited amount of resources, measured in "computing units", for each week. When this allocation is exhausted, a user cannot log back in to his/her account, nor check email with a popmail program (Eudora, MS Outlook, etc.) until the account's units are refreshed. This occurs every Friday morning. If you have used up your allocation before the end of the week, then, you will have to wait until Friday to be able to log back in. See help balance for details about checking your computing unit balance.
If your account has been suspended and you are certain that you will not be returning to UCSD, ACMS can unsuspend your account for a one-day period to enable you to backup stored files and email. Call ACMS at (858) 534-3227 to arrange for this, or drop by AP&M 1313 from 8am-4:30pm, Monday through Friday. Since this can be done only once, be sure that you will have the necessary time and access to resources during the day so that you can get done what you need to.
ACT (formerly Network Operations) will forward email sent to an @ucsd.edu address for up to one year after the account is suspended/terminated. Use the mailbox change utility to direct your @ucsd.edu address to a new mail service destination.