Email Migration to Gmail Platform

UC San Diego Information Technology Services (IT Services) has been converting student email accounts to Gmail (Google G Suite) over the past four years. By July 9, 2018, IT Services will complete the transition of student accounts to this service.

How does this affect you?

〉I already use Gmail/G Suite for my UC San Diego student email.

You do not need to do anything. There will be no changes to your account or service.

〉I use my UC San Diego credentials for G Suite apps, but not Gmail.

If you log into G Suite apps (e.g., Google Drive or Docs), you may notice your old email being synchronized, in batches, into your Gmail account. It may take several weeks for all of your email to synchronize into your new account. Continue to check your student email account through your usual methods until you receive notification from IT Services that the synchronization is complete.

Once you receive a notification, you have two options:

• Option 1: Do nothing until July 9, 2018 when your account will be cutover to the Gmail platform.
  After this date, access your email at gmail.ucsd.edu, logging in with your student email address (e.g., username@ucsd.edu) and password. All of your emails will be in your new UCSD Gmail account.
  Follow these instructions to reconfigure your email clients or mobile devices. 
• Option 2: Redirect your email to your new Gmail account.
  

   Set your mail server

  Please be sure to set your mailbox to username@gcloud.ucsd.edu.
  If you do not add gcloud, your mail cannot be delivered.
  Access your email at gmail.ucsd.edu, logging in with your student email address (e.g., username@gcloud.ucsd.edu) and password. All of your emails will be in your Gmail account. 
  Follow these instructions to reconfigure your email clients or mobile devices. 

〉I have never logged into G Suite using my UC San Diego credentials.

If you have never logged into Gmail or G Suite using your UC San Diego credentials, but have received notification from IT Services that your synchronization onto the Gmail platform is complete, you have two options:

• Option 1: Do nothing until July 9, 2018 when your account will be cutover to the Gmail platform.
  After this date, access your email at gmail.ucsd.edu, logging in with your student email address (e.g., username@ucsd.edu) and password. All of your emails will be in your Gmail account.
  Follow these instructions to reconfigure your email clients or mobile devices. 
• Option 2: Redirect your email to your new Gmail account.
  

   Set your mail server

  Please be sure to set your mailbox to username@gcloud.ucsd.edu.
  If you do not add gcloud, your mail cannot be delivered.
  Access your email at gmail.ucsd.edu, logging in with your student email address (e.g., username@ucsd.edu) and password. All of your emails will be in your Gmail account. 
  Follow these instructions to reconfigure your email clients or mobile devices. 

FAQs

• Why are we switching email servers/hosts?
  • The servers currently used to host your student email are old and need to be replaced. Several years ago, UC San Diego made the decision to migrate student email to a UC San Diego-branded Gmail platform. Your email account is in the last batch to be migrated.
• Will my email address and password be the same?
  • Yes. Your email address and password will remain the same. The only difference is that you will now access your email through gmail.ucsd.edu.
• What will my new email interface look like?
  • You can continue to use popular email clients to check your email. You can also check your email within the gmail web client (recommended).
• What happens on July 9, 2018?
  • On this date all student email will be moved the Gmail platform. You will no longer be able to access your student email through the old system.
• I have a question that wasn't answered here.
  • If you have any questions or concerns that weren't answered here, please contact us at servicedesk@ucsd.edu.