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Walk-In Support


We realize that some issues are best resolved face-to-face. Our Front Desk provides you with the opportunity to have in-person guidance and instruction on the technical resources offered by ITS and at UC San Diego. 

Our Front Desk is open from 8:00am to 4:30pm on weekdays. There is no need to make an appointment with us. These services are provided for you at no additional cost under your Housing fees. 

View our About Us page for more information. 

Printing on campus

If you do not have a personal printer, there are many Educational Technology Services (ETS) printers available at your disposal. You will need to set up an ETS printing account and, if you are printing from your own computer, ensure that you have all driver software installed. View the ETS Printing Accounts page for more information. 

If you need to print a poster for a class presentation, we have large poster printers (Cplot) available. While this is a self-service option (ETS provides limited support), we do have instructions online. Make sure to
 read information about our poster printing service.

Come to the Front Desk if you would like a refund on your print job because of printer hardware issues (toner streaking or running out, paper jam resulting in a torn or partially printed page). You will need to bring the failed pages for verification. 

UC San Diego account issues

Forgot your password? Is your password no longer working? We can help! If you are having issues resetting your password using the Global Password Change Tool, our Front Desk technicians would be happy to assist you in person. 

Network device set-up and troubleshooting

Stay connected by setting up your smart phone and tablets for easy access to the UC San Diego network. If you have trouble registering your device for either the ResNet or UC San Diego wireless networks, come to the Front Desk so we can help you in person. We can also set up your email on your phone!

If your computer has malware or isn't functioning properly, we can also help with that. Check out our In-House Repair Facility!

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Phone: (858) 246-4357
Email: resnet@ucsd.edu
Walk-in: Applied Physics and Mathematics (AP&M) 1313