Services
Desktop & Laptop IT Support (Windows and Macintosh)
- Installation of Business, Educational, & Security Software (a)
- Setting up new systems and HP printers on UCSD Network
- Protection and Removal of Malware/Virus infections
- Assistance resolving Email and Connectivity issues (b)
- Customizing secure remote access to office systems
- Windows and Macintosh system upgrades (c)
- Hard Drive & Memory upgrades (d)
Server IT Support (Windows and Macintosh)
- Setup new server to store files, publish website, and/or handle print jobs
- Secure server from intrusion and protect from infection
- Manage/monitor server resources remotely or onsite
- Create/Setup Backup scheme for Server/Client (e)
- Convert local server/resources to Campus Active Directory for ease and security
- Equipment pre-purchase consultation to reduce expense
Windows and Macintosh versions supported
- Windows 2000/XP/VISTA/WIN 7
- Windows Server 2000/2003/2008
- OS X Client 10.4/10.5/10.6 (Tiger/Leopard/Snow Leopard)
- OS X Server 10.4/10.5/10.6
Campus Resources
- Software can be provided by client or supplied by Software Distribution
- For primary support contact ACT to resolve either email or network problems
- Upgrade is dependent on hardware compatibility
- Upgrade may be limited by manufacturer & model
- Backup scheme may require purchase of backup application