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Getting Your Computer Connected at UC San Diego

You have the option of using a wired Ethernet or wireless connection at UC San Diego. However, we strongly recommend using the wired Ethernet connection in your room as your primary connection to the internet. Wireless is provided to work only in the common room areas and not in individual rooms.

If you plan on using both your wired Ethernet and wireless network connections, you must register both separately.

  1. Setting up your wired Ethernet connection
  2. Setting up your wireless ResNet (residence area) connection
  3. Setting up your wireless UCSD (main campus) connection
  4. Setting up other devices

Setting up your wired Ethernet connection

Before you start, you'll need:

Note: Most computers come with the default configuration settings already in place. If you are not able to connect using the steps below, please consult on Network Documentation page.

  1. Make sure the Ethernet cable is plugged into the appropriate Ethernet connection on your computer.
  2. Turn off your wireless.
  3. Register your Ethernet connection.
  4. Familiarize yourself with the ResNet Acceptable Use Policy.
  5. Reply to verification email sent to your email address.
  6. Write down your conference username on the confirmation page for your records.
  7. You're ready to use the internet!

ResNet registration page

Note: One Ethernet port per person in active in each bedroom. If there are multiple Ethernet ports in your room and your computer does not detect an Ethernet connection, try the other port.

 

Setting up your wireless connection

Before you start, you'll need:

Note: Most computers come with the default configuration settings already in place. If you are not able to connect using the steps below, please consult on Network Documentation page.

If you are connecting to the wireless in the common area of building you're currently residing:

  1. Disconnect the Ethernet wire from your computer.
  2. Enable wireless on your computer.
  3. Connect to one of the ResNet access points, without the "-E" at the end (example: "ResNet-ERC" in ERC).
  4. Register your wireless connection.
  5. Familiarize yourself with the ResNet Acceptable Use Policy.
  6. Reply to verification email sent to your email address.
  7. Write down your conference username on the confirmation page for your records.
  8. You're ready to use the internet!

ResNet wireless registration page

If you are connecting to the wireless around the main campus area:

  1. Enable wireless on your computer.
  2. Connect to the "UCSD-GUEST" access point.
  3. Login using your personal email address (see below).
  4. Familiarize yourself with the ResNet Acceptable Use Policy.
  5. You're ready to use the internet!

UCSD-GUEST wireless login page

For more information, please visit the Networking Documentation.

Setting up Other Devices

  1. Wireless Routers/Access Point

  2. Wireless routers or access points can only be registered by coming to our front desk. Also, due to interference from personal wireless routers on UCSD wireless equipment, only residents in areas that do not have wireless available (Muir Tioga and Coast Graduate Apartments) will be able to register a wireless router or access point.

    When you bring in your router, make sure to bring in your laptop as well. Registration of network devices usually go through within 48 hours of us receiving all of the information, but may take longer. For questions, please contact us at (858) 534-2267 or resnet@ucsd.edu.

  3. Web Browser-Enabled devices

  4. These devices can be registered by using the in-device browser. The browser should redirect to the ResNet registration page. Devices such as PS3, PSP, iPhone, iPod Touch, and Smartphones have this capability. If you have any problems please contact the help desk by email or phone.

    Game Systems

  5. Email us at resnet@ucsd.edu with the information below and we will register the network device for you. It may take up to 2 days to process the request, but normally we're able to process the request the same day, unless there is an issue with your device connecting to our network.

    1. Location of dorm
    2. Game System (e.g., XBox*, Wii**, DS**, etc.)
    3. WAN MAC Address (xxxx.xxxx.xxxx)
    4. IP Address of device (a correct temporary IP address given by ResNet should be 172.17.xxx.xxx)
    5. Phone Number

  6. Helpful Links for getting device information

    * There is a known issue with some XBoxes receiving MTU errors and not being able to connect to the ResNet networks (wired or wireless). As stated in the Acceptable Use Policy, UCSD does not guarantee internet access for gaming devices. If you are experiencing these issues, a workaround is to purchase a WIRED router and register the router with ResNet (wireless routers are not allowed in areas with existing ResNet wireless networks).

    **There is a known issue with some Nintendo Wiis and Nintendo DS not being able to receive an IP address or discover ResNet wireless networks. As stated in the Acceptable Use Policy, UCSD does not guarantee internet access for gaming devices. If you are experiencing these issues please contact Nintendo, a known workaround for Nintendo Wii is to purchase a genuine Nintendo Wii LAN adapter (do NOT purchase 3rd party adapters, such as Rocketfish, as they cannot be registered on the network) and register the adapter with ResNet.

    UPDATE: Nintendo DSi and 3DS are compatible with our networks ONLY if they use DSi and 3DS cartridges. If you attempt to connect to the wireless and a lock icon next to the SSID (Sixth-Res-E, Warren-Res-E, etc.) appears in GREY, then your device is incompatible. Normally, compatible networks for the device would be shown as a colored icon.

ResNet

Telephone: (858) 534-2267
E-mail: resnet@ucsd.edu
Location: Applied Physics and Mathematics 1313
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